Refund policy

You have 14 days from the date your item arrived with you to return for a full refund, as long as the items are in their original, unused condition. We’re happy to exchange once we’ve received your return, stock-level dependent.

Email kathrynjosephstore@gmail.com with your order number and reason for return/exchange, and we’ll be happy to help.

For more information on returns and damaged/incorrect orders, please refer to our FAQs.